If you’re thinking of closing your Chime account, you’ve come to the right place. We’ll show you exactly how to do it and what to consider before closing it. Without further ado, here’s how to close your Chime account.
Apple users can delete their Chime account in the app by going to “Settings” > “Personal info” > “Edit” > “Close Account”. On the other side, Android users will have to contact Chime support via the app to request the closure of the account.
Keep on reading to find out what are the implications of closing the Chime account.
How to Delete Your Chime Account
Unlike traditional banks, closing a Chime account is free and can be easily done in a couple of minutes.
Apple users have it easy. If you have an Apple device, you can delete your Chime account utilizing the Chime app:
- Open the Chime home screen
- Tap the gear icon to open “Settings”
- Tap the Edit link in “Personal Info”
- Choose “Close account”
- Read the message.
- To proceed with deleting your account, you’ll need to verify your identity
- To do this, enter the last 4 digits of your SSN
- Tap on “Submit request” when you’re ready to delete your Chime account
- Read the “Your request has been submitted” message
- Tap the “Got it” button to finish the process
Android users, for some reason, need to contact support via the Chime app to close their accounts. It’s a bit of a hassle as it could prolong the process a bit.
However, if you’re determined, that shouldn’t deter you from deleting it.
The account closure process should be completed within 5 business days of the date you requested to close it.
Read on to find out what happens to the remaining balance in your Chime account.
How to Transfer Money From Chime?
If you, at the time you want to delete your account, still have money in it, you can easily transfer it to a connected account by using the “Transfer Funds” feature in the Chime app or website.
To transfer money before you close your account:
- Open the Chime app or log into your online account
- Select “Move Money”
- Choose “Transfer funds”
- Choose a linked account, or
- Link a new account
You should complete this transfer before you close your Chime account, to avoid delays in receiving the money.
That said, it may take up to 3-5 business days for the funds to be transferred to your connected account.
What Happens if You Don’t Transfer Funds?
If there’s money on your Chime account but you don’t want to transfer it to a linked account, Chime will send you the money via check at the mailing address on the record.
So, you better make sure that the address in the Chime app is still accurate.
What if You Have a Negative Balance?
If you have a negative balance in your Chime account, you’ll need to contact Chime Support at 1 844 244 6363 or email them at email@example.com. You can also contact them if you need help closing the account, or for any other reason.
Chime Savings Account
What happens with your Chime Savings account, if you decide to delete Chime? As stated by the terms of your Deposit Account Agreement, the Savings account will also be closed.
To transfer the funds from your Savings account, you’ll have to transfer the balance into your Checking account. After that, you can transfer the money to a linked account.
Chime Credit Builder
What about the Chime Credit Builder Credit Card? It will also be closed, as stated by the terms of your Account Agreement.
As is the case with the funds in the Savings Account, you’ll have to transfer funds from your Chime Credit Builder Card into your Checking account before you can siphon them to a linked bank account.
How to View and Download Chime Statements
After you close your Chime account, you won’t be able to access statements and tax forms anymore. It’s therefore wise to view and download all your monthly statements and tax forms in your online account at www.chime.com or in the app.
To download or print your statements:
- Go to your online account or Chime app
- Click on the statement tab on the left-hand side, or
- Go to “Settings”
- Open “Documents”
After your account is closed, all future tax documents will be mailed to you. It’s thus important to have your mailing information up to date.
READ ALSO: Chime Vs. Wells Fargo (A Complete Guide)
How to Update Personal Information
To update your personal information such as your name, email, phone number, and importantly, mailing address:
- Open the app
- Go to “Settings”
- Tap “Edit”
- Tap what you want to change
- Follow the steps
You can also do this through the website:
- Sign in
- Click on your name
- Click on “Settings”
- Click “Change” on what you want to change
- Follow the steps
Why Aren’t Some Chime Users Happy With The App?
As you can see in the Trustpilot snapshot above, Chime has generally very positive reviews.
However, just like many other digital banks, one issue is plaguing the company – poor customer service. If they could up their game in this field, their customers would be much more satisfied.
On the flip side, some users don’t understand how digital banks work and how they have to adhere to strict anti-laundering laws that sometimes get innocent users in the crosshairs.
The added checks and verifications can also lead to lengthy periods of time of not being able to access the money, which, in turn, leads to frustration for the customers.
If you aren’t satisfied with Chime, you can always open an account in a different financial institution. Don’t let the sour Chime experience put you off other fine banks. Here are our recommendations.
- Free to sign up
- 30-day free trial
- Early Direct Deposit
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- Instant Current to Current transfers
- Cash deposits at 60k locations
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- Teen Banking
Current was founded in 2015, and by now, its black Visa debit card has been making waves on social media in the hands of many influencers.
However, don’t let that fact deter you. Current is a capable checking account that comes with many benefits such as having almost no fees, free ATM withdrawals, cashback, faster direct deposits, and so on.
Current offers a free and a Premium account. The paid account is rather cheap at only $4.99 per month.
It allows you to go into overdrafts up to $100 with no fees. For this perk, you’ll have to receive a qualifying direct deposit and enable Overdrive.
- No minimum balance
- Plant trees by spending money
- Get up to 5% APY on your savings with Aspiration Plus
- Get paid two days early
- Offset your carbon footprint when you buy fuel
- 55k+ fee-free ATMs
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- No money for fossil fuel projects
Most banks are using your money to fund oil companies and their projects. If you’re up for that, that’s ok. However, if you don’t want to support big oil lobbies and companies, Aspiration is a digital bank for you.
Apart from being an eco-friendly digital bank, it also has a more than average savings interest rate (3-5% APY), early deposit, more than 55k fee-free ATMs, purchase protection for items that are damaged or stolen within 90 days, and much more.
There are two types of Aspiration accounts – a free one and a Plus account costing $7.99 per month. The Plus account has a 5% APY and 10% cashback on qualifying purchases.
It’s fairly easy to close your Chime account, especially if you have an Apple device because you can do that directly in its Chime app. For some reason, Android users will have to contact Chime support to close their accounts.
Before you delete your Chime account, make sure to withdraw all your money, otherwise, they will send it to you via paper check to your home address.
Adrian Volenik is a fintech enthusiast who loves testing and reviewing digital banking apps and financial products in general. How many digital banking accounts can one man have? Not enough, if you ask Adrian. As his wallet will soon explode if he doesn’t cut back on the number of cards.