8 Easy Steps to Change Cash App from Business to Personal

how to change cash app from business to personal

Many people saw Cash App as a way of taking payments for their business or side hustle purposes. However, this has its advantages and disadvantages.

For instance, on a Cash App business account, you won’t have any limits for sending or accepting payments. On the other side, you will face a 2.5% transaction fee for every payment you accept. 

This is a dealbreaker for many, who now are wondering, how to change Cash App account from business back to personal. 

You can change your Cash App from a business account to personal, but there’s no option for it in the App. Instead, you’ll have to contact the Cash App support that will do this for you.

Cash App Personal Account Pros and Cons:

Extremely easy to use
Almost no fees
Invest in stocks and Bitcoin
Free to send and receive money
1.5% instant fee
Low limits at the beginning
No FDIC insurance
Can’t be used outside the US and UK

Cash App Business Account Pros and Cons:

Easy to set up
Easy to use
Free to send money
No way to issue receipts
No useful features
2.75% fee for incoming payments
No FDIC insurance
Can’t be used outside the US and UK

How to Change Cash App from Business to Personal

Changing from Cash App business account to a personal account isn’t as straightforward as when you were switching from a personal to a business account. 

What you could do in the app, now isn’t possible anymore and you’ll have to contact customer support to do it for you running the risk of them refusing to do it.

Why would they refuse? If the company concludes that you’re indeed performing business transactions via the app, they might feel that by switching you over to a personal account would be against the terms and conditions. 

To switch from a Cash App for Business account to a personal Cash App account go to live chat or:

  1. Tap the profile icon in the upper right corner
  2. Tap “Support”
  3. Choose “Something Else”
  4. Tap on “Can’t Access Old Account”
  5. Tap “Contact Support”
  6. Tap on “Email”
  7. Confirm your email address
  8. Ask them to change your account to a personal account

Can You Have Both Cash App for Business & Personal?

both accounts business and personal

In case you decide to keep your business account but want to utilize a personal account as well, you’ll be happy to know that you can have both a business and a personal account.

However, there’s a catch. You can’t have both using the same phone number. 

Apps are generally connected to a cell phone number. And, although some apps let you switch between several accounts on the same phone, that is, unfortunately, still not the case with Cash App. 

What’s the Difference in Limits?

Business users have no limits for sending or receiving money. On the other hand, personal users have a $1,000 limit for sending and receiving in a 30-day period. 

However, personal users can easily increase these limits by verifying their account by giving their date of birth, full name, and the last four numbers of their SSN. 

READ ALSO: Cash App Vs. Bank Account (Explained For New Users)

What’s the Difference in Fees?

The business account is much different than the personal account in this regard. While personal Cash App users have to pay for instant deposits, business users get them for free.

That way, you’re much faster at conducting payments without losing any money in the process.

For personal users, accepting payments and transactions is free, while business users have to pay the industry standard 2.5% per transaction. This is probably the reason why you’re looking into switching to a personal account. 

Business customers also have to pay a 2.75% fee every time they accept credit cards while non-business personal Cash App users pay a 3% fee for accepting credit cards. 

Business Account Obligations

cash app business account obligations

Many people switch from a personal account to Cash App for Business without knowing what that includes. And it includes many responsibilities. Here are just some of them.

Issuing Receipts

We all take receipts for granted. Therefore, new business owners don’t even think about them when starting their small business or a side hustle. They are then awakened by the fact that they’ll have to give them out.

In this case, your clients have the option to receive or decline a written receipt for all incoming transactions larger than $15. 

In case a transaction is greater than $25 and your client, buyer, or customer is physically present, they’ll even need to sign the receipt. 

Liability for Chargebacks

We’ve all heard or done chargebacks. They can happen when a customer or cardholder disputes transactions with your business. 

You are then accountable for chargebacks to your account and for following Cash App’s chargeback resolution process.

If the company decides that you had too many chargebacks, they may add restraints to your account by installing new processing fees, delaying payouts, and even terminating or suspending their payment services.

As you can see, chargebacks are no jokes for businesses. 

Refunds and Returns

Having a Cash App for Business account means that you’ll have to offer refunds and returns according to law and in conformity with Cash App’s Payment Terms and Network Rules. 

All your goods or services that go through Cash App’s payment service will be subject to these strict rules.

You’ll also have to clearly disclose your return and cancellation policy to clients at the time of sale. 


Taxes. Everyones’ favorite subject. With the new 2022 legislation, Cash App will report payments for goods and services via the Form 1099-K when transactions go over $600 or more in a year. 

Previously, the limit was $20,000 and 200+ annual business transactions. As you can see, the limits have gone down drastically and NO ONE is happy about it as it’s just another way of screwing the little guy. 

Note that personal users with a non-business account aren’t falling under these rules and Cash App apparently won’t report any of your personal transactions to the government.

How To Permanently Close Cash App

how to permanently close cash app account

There are many valid reasons why you’d want to permanently close your Cash App account, whether it’s a personal or a business account. 

Again, same as with switching from business to personal, there’s no setting in the app to do this outright. You’ll have to contact their customer support. The best way to do this is to:

  1. Tap on the profile icon
  2. Choose “Support”
  3. Search for “Close Your Cash App Account”
  4. Tap “Done”

The other way of doing this is to:

  1. Tap on the profile icon
  2. Tap on “Support”
  3. Choose “Something Else”
  4. Find “Account Settings”
  5. Choose “Close Your Cash App Account”
  6. Tap “Done”

To close your Cash App account, you’ll first have to cash out your entire balance as well as sell any stocks or bitcoin. It’s a shame that you have to sell everything because, as you may or may not know, you can’t transfer these to an outside wallet or an exchange. 

That’s one of the major downsides of buying crypto through financial apps such as Cash App or Revolut, for instance. 

Closing your Cash App account also means that you’ll lose your $cashtag, you’ll be immediately signed out of all your sessions, and you won’t be able to send or receive payments via Cash App anymore. 


Switching from a business account to a personal Cash App account isn’t as straightforward, but it can still be done with a couple of taps on your cell phone. 

By simply contacting the Cash App support about it, you will have your personal account in no time.  

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